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Security Systems FAQs

Do security companies monitor the equipment of other companies?

Some companies may provide this service. However, they generally will not monitor a system created by another company. Also, some will upgrade an existing system to suit their service.

Is it necessary to have a system monitored by a security company?

No. It is quite common for systems to be set up to solely inform those within a building of any disturbances. However, having a company provide additional monitoring services has many significant benefits.

What is ECV?

ECV stands for Enhanced Call Verification. It is a protocol which requires two numbers to be called in the event of an alarm being sounded. The primary call is made to the location where the alarm was tripped. The secondary call goes to a number of an authorized person, often a cell phone which allows after-business hour calls. This has been shown to significantly reduce instances of false alarms.

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